The Travel Group

We appreciate your taking the time to complete our customer satisfaction survey. We value your feedback and suggestions. Your answers will be treated with the utmost respect and confidentiality. Please click the button matching your choice. Leave blank if not applicable.

Rate your agent

Your Travel Agent: *

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Availability:

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Response Time:

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Competence:

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Friendliness:

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Initiative/Creativity:

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Problem-Solving Skills:

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Overall Rating:

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Rate our services

Rate any of our services you have used:

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Receptionists:

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Vacation-Planning Services:

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24-hour Emergency Service:

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Back-up Agent:

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Accounting Department Helpfulness:

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Invoice/Itinerary/Reports:

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Overall Level of Services:

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Rate our overall service

What could we be doing better?:

Other Comments:

Would you recommend The Travel Group to your friends or colleagues?:

Yes

No

If not, your feedback is appreciated:

Follow-up Call

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your account manager

our president

Your information

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Name:

Email:

Phone number:

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